Orders

Orders may be placed via any of the contact options listed at right. Email and Online ordering are the preferred ordering methods because they are the most accurate and efficient.

Fax and Mail orders may be placed through the Sonex Web Store by selecting products online and generating a printable fax/mail order form. Fax and Mail order forms are also downloadable as PDF documents* from this site for:

• Sonex Plans
• Airframe Kits
• AeroVee Engines
• AeroCarbs
• Jabiru Engines
• Instruments
• Propellers
• Upholstery
• Sonex Workshop Registration
• Merchandise (Gifts and Apparel)

When preparing to make a telephone, fax, or email order, please make sure you have available the part number, quantity, description and cost of all parts you wish to order. If you are unsure of what to order, or cannot find the part number, please contact our technical support services to get the information you need to place an order.

All orders require your full name, billing and shipping address, telephone number, email address, and payment information, even if it is already on file with us. When placing telephone orders, you will be asked to confirm that information verbally.

Visa or Mastercard credit cards payments are accepted. Please give us your credit card number, expiration date, and the 3-digit CCV number that appears on the back of your card.

Lead Times:
Sonex Aircraft, LLC continues to use just-in-time manufacturing from a wide range of suppliers to keep costs down and quality up. If particular items have an unanticipated strong demand, occasionally they will be out of stock for an extended period. Many component assemblies (AeroCarbs, Trim Assemblies, etc) are built-to-order, therefore, if one component part is missing the entire assembly must be back-ordered. The best way to avoid delays in your project is to order items well in advance of when they will be required. Current lead times for specific items can be obtained from Sonex staff by phone, fax, or e-mail.

Order Procedures:
For more specific order procedures and requirements for Airframe Kit and Sonex Plans orders, please see the Kit Ordering page. For more specific information about ordering Engines, please see our Engine Ordering page.

All sales are subject to Sonex Aircraft, LLC Terms and Conditions.

*Download Adobe Acrobat Reader to view Sonex PDF files.

Sales Inquiries

Sales inquiries are welcomed at the contact options listed at right. We ask that you please spend as much time on this web site as possible before making your sales inquiry call. This will help you in determining what questions to ask and will go a long way in helping you determine whether Sonex Aircraft products are right for you.

Air Shows:
We also welcome you to pay us a visit at the EAA AirVenture Oshkosh annual air show. See the Sonex Events Calendar for specific dates and booth locations.

Factory Tours:
Factory Tours are available year-round at our factory in Oshkosh, WI.

Annual Open House:
Sonex Aircraft also holds an annual open house at our Oshkosh, WI facility prior to the EAA AirVenture Oshkosh air show each year. See the Sonex Events Calendar for specific dates.

Workshops:
We highly recommend that all potential Sonex Aircraft builders attend one of our Workshops, held several times per year.

Tech Support

Before calling or emailing Sonex Tech Support, please prepare yourself with the following information. This will help us answer your question as quickly and accurately as possible:

• Please inform us as to the model of aircraft you are building: Sonex, Waiex or Xenos.
• The specific plans page your question refers to.
• When applicable, the specific part number of the part you are working on.
• When applicable, the steps you have already taken to fix or identify the problem.
• If you have an engine related question, please be sure to specify the type of engine you have.
• When emailing, please be sure to give us your full name, aircraft model and plans number. All customer email correspondence is retained in our archives, filed by name. This correspondence history helps Sonex Aircraft staff to serve you more efficiently when addressing subsequent inquiries.

Email is definitely the preferred method of contact for Technical Support, especially if you are able to provide digital pictures of the part, assembly or installation your question concerns.

Sales in the United Kingdom

International sales are made directly through Sonex Aircraft, LLC except in the United Kingdom and Brazil, where distributorships have been established.

Popular Flying Association (PFA) approval of a sport aircraft design is prerequisite to UK Civil Aviation Authority aircraft registration. Silver Fern Microlights has made a significant investment toward securing PFA approval of Sonex designs which will allow other UK pilots to build and fly this popular homebuilt aircraft, and has thus earned distributorship status from Sonex Aircraft, LLC.

All orders from UK customers may be directed to Silver Fern Microlights. Sales and Informational inquiries, as well as Technical Support inquiries may still be made directly to Sonex Aircraft, LLC.

Sales in Brazil

International sales are made directly through Sonex Aircraft, LLC except in the United Kingdom and Brazil, where distributorships have been established.

Sonex Brasil has been established by a private firm in Brazil to offer Sonex Aircraft and AeroConversions products to the growing sport flying market in that country, while easing language barriers to Sonex factory-direct support and mitigating the costs and hassles of importation for private individuals in Brazil.

All orders from Brazilian customers may be directed to Sonex Brasil. As always, Sales and Informational inquiries, as well as Technical Support inquiries directly to Sonex Aircraft, LLC are welcome.